---
title: AppEnhancer - Modify Button is not functioning as expected in Web Access
description: "The \"Modify\" button in the AppEnhancer Web Access interface is not functioning as intended and currently prevents users from editing fields."
---

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# AppEnhancer - Modify Button is not functioning as expected in Web Access

## The "Modify" button in the AppEnhancer Web Access interface is not functioning as intended and currently prevents users from editing fields.

**Version:**   
All currently supported versions

**Additional Details:**  
Recent environmental changes are resulting in a situation where authorized users are unable to modify index fields.

**Resolution:**  
Several factors may be contributing to this issue. To help resolve it, consider the following recommendations:

1. Verify that your anti-virus solution is not interfering with any AppEnhancer processes and that proper exclusions have been configured.
2. Remove the temporary ASP.NET directories used by AppEnhancer, then restart IIS to force the application to recompile and refresh all cached components.
3. Clear your browser cache to remove any outdated or corrupted files that may be affecting how AppEnhancer loads.
4. Restart the AppEnhancer Web Servers.

 If the issue continues after following these steps, please submit a technical support ticket.

 

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