---
title: AppEnhancer - The user's account has expired
description: "When importing or viewing a document in AE Web Access, you may encounter an error that states \"The User's account has expired\""
---

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# AppEnhancer - The user's account has expired

## When importing or viewing a document in AE Web Access, you may encounter an error that states "The User's account has expired"

**Version:**  
All Supported Versions 

![](https://knowledgebase.metasource.com/hs-fs/hubfs/image-png-Feb-05-2026-07-08-55-4709-PM.png?width=583&height=251&name=image-png-Feb-05-2026-07-08-55-4709-PM.png)

**Resolution:**  
Run Component Registration to resolve the issue

 

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