---
title: AppEnhancer - User ID Missing error when viewing users and roles 
description: When you try to view users and roles, you may see an error that says “User ID Missing.”
---

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# AppEnhancer - User ID Missing error when viewing users and roles

## When you try to view users and roles, you may see an error that says “User ID Missing.”

**Version:**  
All Supported Versions 

![](https://knowledgebase.metasource.com/hs-fs/hubfs/image-png-Jan-08-2026-07-08-44-4664-PM.png?width=584&height=333&name=image-png-Jan-08-2026-07-08-44-4664-PM.png)

**Resolution:**  
In the database, there is a row in the ae\_login table that contains all null values. You will need to locate that row and remove it after backing up the table and database.  

1\. Backup your SQL Database  
2\. In the AppEnhancer database, locate the ae\_login table  
3\. In the ae\_login table, locate a row that contains all Null values for each field  
4\. Remove/Delete the row  
5\. Test viewing users and adding a role  
 

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