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KTA Tungsten - Documents imported through KIC are deleted before validation.

KTA Tungsten - Documents that came in through email and imported into KTA are being deleted before making it to Validation.

Applies to Versions:
All KTA Versions.

Summary:
Documents that are poor or low quality may sometimes be deleted in KTA before they make it to validation.

Resolution:
Go here:
Designer > Import Settings > Click on the imports.
Double Click on the email import importing into mailroom.

Click Advanced > Check the Normalize Images and create pages checkbox. Hit save and save again.