---
title: OTS - This product is not licensed error
description: "When installing an OTS License, you may encounter the following error message: This product is not licensed"
---

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1. [MetaSource Knowledge Base](https://knowledgebase.metasource.com/?hsLang=en)
2. [OpenText OTS (Output Transformation Server)](https://knowledgebase.metasource.com/opentext-ots-output-transformation-server?hsLang=en)

# OTS - This product is not licensed error

## When installing an OTS License, you may encounter the following error message: This product is not licensed

**Version:**  
All supported versions

 ![](https://api-na1.hubspot.com/filemanager/api/v2/files/217206630408/signed-url-redirect?portalId=6409159) 

**Resolution:**  
Ensure the license matches the version you are running and redeploy it via OTS.  

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