---
title: xPlore - Text layer is being created but cannot search Full-Text criteria. java.lang.NullPointerException
description: xPlore
---

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# xPlore - Text layer is being created but cannot search Full-Text criteria. java.lang.NullPointerException

## Unable to run the query. Details: There is an issue with xPlore, please check xPlore log. Message: java.lang.NullPointerException

**Applies to Versions:**  
22.2

**Summary:**   
When searching for full-text after submitting the document we receive this error: Unable to run the query. Details: There is an issue with xPlore, please check xPlore log. Message: java.lang.NullPointerException.

This could be because xPlore has not been configured fully.

**Resolution:**  
1\. Go to xPlore Folder \> Config \> Open IndexServerconfig  
![](https://knowledgebase.metasource.com/hs-fs/hubfs/image-png-Nov-24-2025-06-27-08-0799-PM.png?width=330&height=229&name=image-png-Nov-24-2025-06-27-08-0799-PM.png)  
2\. Search for sub\_paths and ae\_doc\_id or ax\_doc\_id pending what version you're on.  
3\. If you do not find any you will need to add somelines to your xml file.  
4\. Search "sub-path" and add these two new sub-path's before the closing tag \</path-value-index\>  
![](https://knowledgebase.metasource.com/hs-fs/hubfs/image-png-Nov-24-2025-06-35-31-3057-PM.png?width=670&height=219&name=image-png-Nov-24-2025-06-35-31-3057-PM.png)  
\<sub-path path=dmftmetadata/dm\_document/ax\_page\_num" type="integer" enumerate-repeating-elements="false" full-text-search="false" value=comparison="true" returning-contents="true" include-descendants="false" description="Used to support AE FullText Search" boost-value="1.0" compress="false" leading-wildcard="false" sortable="true"/\>

\<sub-path path="dmftmetadata/dm\_document/ax\_doc\_id" type="integer" enumerate-repeating-elements="false" full-text-search="false" value=comparison="true" returning-contents="true" include-descendants="false" description="Used to support AE FullText Search" boost-value="1.0" compress="false" leading-wildcard="false" sortable="true"/\>

5\. Restart Indexing Service and xPlore Services.

6.Create a new Domain:  
![](https://knowledgebase.metasource.com/hs-fs/hubfs/image-png-Nov-24-2025-06-10-33-9693-PM.png?width=670&height=322&name=image-png-Nov-24-2025-06-10-33-9693-PM.png)  
![](https://knowledgebase.metasource.com/hs-fs/hubfs/image-png-Nov-24-2025-06-13-59-7266-PM.png?width=670&height=192&name=image-png-Nov-24-2025-06-13-59-7266-PM.png)  
7.Create New collection:  
![](https://knowledgebase.metasource.com/hs-fs/hubfs/image-png-Nov-24-2025-06-14-51-0801-PM.png?width=670&height=264&name=image-png-Nov-24-2025-06-14-51-0801-PM.png)

8.Assign the new collection to AE Application:  
![](https://knowledgebase.metasource.com/hs-fs/hubfs/image-png-Nov-24-2025-06-20-06-3119-PM.png?width=670&height=403&name=image-png-Nov-24-2025-06-20-06-3119-PM.png)  
9.Save that Application.  
10.Restart Indexing Service and xPlore Services.  
(optional, restart iis)

To test:  
Login to AE in Incognito Mode.   
Submit document again. Verify processing in the queues in AE Admin.

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